Refund Policies and Terms & Conditions

Cancellation & Refund Policies

  • When booking more than 6 rooms, different policies and additional supplements may apply.
  • Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged.
  • The hotel will charge one night retention in the event of a checkout earlier than the period booked, for all the rooms being checked out earlier in such case, unless intimated to Hotel 72 hours in advance ( Early Departure).
  • Prepayment: You will be charged a prepayment of the total price of the reservation in the 3 days before arrival.

Terms and Conditions:-

  • The room rate is inclusive of buffet breakfast.
  • Hotel’s check in time is 1400 HRS & check out time is 1200 hours. Early check-in or late check-out is strictly subjected to availability and may be chargeable by the hotel.
  • It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted Indians Drivers License, Voters Card, Adhar Card and Passport and For Non Resident Indians Valid Passport and visa. Without valid ID the guest will not be allowed to check in. Note- PAN Cards will not be accepted as a valid ID card.
  • Cancellation or amendment for booking made under any offer will be non refundable.
  • The primary age of the guest must be at least 18 years old to be able to check into this hotel.
  • The hotel reserves the right of admission. Accommodation can be denied to guests posing as a ‘couple’ if suitable proof of identification is not presented at check-in.
  • The hotel will charge one night retention in the event of a checkout earlier than the period booked, for all the rooms being checked out earlier in such case, unless intimated to Hotel 72 hours in advance ( Early Departure).
  • The Hotel reserves the right to pre-authorize one night’s room charge on the credit card given for guarantee purpose unless the reservation is guaranteed by a company letter or an advance deposit.
  • We do not accept personal cheques.
  • Children above 05 years of age, sharing the room will be charged as extra person.
  • Airport transfers if required can be organized on chargeable basis.
  • Please allow front desk cashier to charge an advance equivalent to total night’s room
    rate offered from respective guest/s at the time of check-in.
  • Personal preferences of Smoking or Non-Smoking Rooms, Queen or Twin Beds, Interconnecting Rooms, View, Floor etc. may be communicated to us prior to arrival enabling us to fulfill your requests. However, the same shall be subject to availability but not guaranteed.

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